Copy of Delivery Information

The minimum order value to qualify for a delivery is set at R500 (excl. VAT).

Online orders are only available in the Cape Town region, and are dispatched by Raw Love Holdings (PTY) LTD. Other areas are serviced by outlets who must be contacted directly to enquire about their delivery options (if any).

Online orders will be processed subject to availability and receipt of proof of payment.

Deliveries are only possible in certain areas in Cape Town and surrounds, and on specific days of the week (excluding weekends). See the list of these areas and delivery days below. Please select the correct zone for your suburb/town. If your suburb/town does not appear on the list then we are unable to deliver to you currently. Please do not select an area other than the actual delivery address.

The deadline for placing orders is 13:h00 the day before the delivery is due. For deliveries to the areas we cover on a Monday, this means 13:00 on the preceding Friday.

It is not possible to make individual delivery arrangements, nor guarantee or specify a delivery time. It is your responsibility to ensure someone is able to receive your order  between 09h00 and 16h00 on the delivery date. You accept that in order for us to prove delivery of an order, we do not have to prove that you personally received the goods, but rather that any person at the delivery address signed for the goods.

A delivery being delayed is not grounds for a return or refund.

Muizenberg, Somerset West, Strand Obs, Pinelands, CTCity, Tableview, Bloubergant S/Suburbs, N/Suburbs, Stellenbosch  South Peninsula to Constantia Woodstock, CT City, Seapoint, Camps Bay to Hout Bay
ZONE 2 = R75 ZONE 3 = R90 Zone 3 = R90 ZONE 1 = R50 ZONE 3  = R90
Muizenburg Bloubergrant Bishops Court Capri Village Camps Bay
  Cape Town CBD Claremont Fish Hoek Cape Town CBD
  Fresnaye Kenilworth Noordhoek Fresnaye
Zone 3 = R90 Gardens  Mowbray Stonehaven Gardens
Mitchell's Plain Green Point Newlands Sunnydale Green Point
Maitland Plumstead Sun Valley Hout Bay
Milnerton Rondebosch Llundudno
Montague Gardens Wynberg Observatory
Observatory   Oranjezicht
  Oranjezicht   Sea Point
ZONE 4 = R120 Parklands ZONE 4 = R120 ZONE 2 - R75 Tamboerskloof
Gordon's Bay Pinelands Bellville Bergvliet Vredehoek
Somerset West Sea Point Brackenfell Constantia Woodstock
Strand Sunningdale Buh Rein Glencairn  
  Sunset Beach Century City Imhoff's Gift  
  Table View Durbanville Kalk Bay  
  Tamboerskloof Edgemead Kommetjie  
  Vredehoek Goodwood Lakeside  
  Woodstock Joostenbergvlakte Marina da Gama  
    Kraaifontein Muizenberg  
  ZONE 4 = R120 Kuilsrivier Retreat  
  Big Bay Parow Simon's Town  
  Bothasig Plattekloof St James  
  Melkbos Plattekloff Glen Steenberg  
    Welgelegen  Tokai  
    ZONE 5 = R150 ZONE 3 = R90  
    Stellenbosch Diep River  
    Grassy Park  
*Hermanus - no deliveries but have outlet   *Paarl - no deliveries but have outlet *Scarborough - no deliveries but have outlet